Public folder contacts not updating
A typical line in a list has an image on the left side and two text lines in the middle as depicted in the following graphic. In case you do not find any icons just copy "icon.png" and use a drawing program to change it a little bit and create a second one.
The following uses two images "no.png" and "ok.png". typically contains more data than the number of displayed rows.
This only applies to devices which are already running at least version 4.0.0 of the UCS firmware.
In previous versions (Polycom SIP software 3.x or earlier) this manual process was not available.
New devices like the VVX500 and Spectra Link phones have only ever shipped with 4.x UCS releases, while older devices like Sound Point IP phones may still have previous 3.x SIP releases on them.
In order to utilize Lync integration a This process can be used on any of the Polycom SIP Phones which support 4.x software today (Sound Point IP, Sound Station IP, VVX, and Spectra Link models).
For this reason it may be necessary to download the available software package for the 4.1 release and then create a custom distribution server to point the devices to.
This ensures that your users can enjoy up-to-date data at all times in their Exchange mailboxes as well as on their handhelds no matter what mobile platform they use.
In addition, by using different types of synchronization one-way and two-way, you can decide which employees have rights to modify shared data by updating it on their mobile devices or on personal Exchange mailboxes.
Also this process can be used to downgrade software if needed as multiple versions can be stored in the same location and a menu will be presented to allow the desired version to be installed.
All currently available versions of the Polycom UCS can be located in the official software release matrix online as well as on the product support page for any model SIP phone.