Pioneer tv guide not updating

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I'm finding many threads on this site and across the internet regarding network connection issues with Samsung tvs.

Unfortunately, I've only found one site which actually discusses the issue I'm having but no solution was found (

I tried downloading the older version (1054.4) anyways at

pioneer tv guide not updating-64

If you have any questions about an item that you see on our website or in our catalog, either before or after you have made your purchase, it can almost always be answered by any one of our Technical Advisors.

I repeated all the steps that Samsung had me do the night before at least a couple times, but still no luck.

I don't understand how to get resolved if I have latest version of firmware.

Phone: Contact a Hammacher Schlemmer technical advisor 8AM - 9PM EST and Saturday - Sunday 8AM - 6PM EST. Hammacher Schlemmer's goal is to offer a great customer experience.

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