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", "Is this project on track for the original projected deadline", because the answer is always the same, "It's in Basecamp!
" “We use Basecamp like a company intranet, and all current best practices are stored on this central information exchange.
Then when they'd need to be involved, a ton of emails would be forwarded to them and just the different branches of replies would make it difficult to follow what was going on.
With messages in Basecamp, we choose to notify who we need to, but the team at any point can go through the list of comms in the Message board to catch up on the project and get the big picture.
Before Basecamp, I was the central information hub and nearly all product questions flowed through my email inbox.
It was hard to keep up, and it felt like I was answering the same question dozens of times each week!
These days, we can collaborate on projects across 12 committees, over 100 people, across the country with ease Loss of fingerpointing.
There's no "But he was responsible for this"...there's the team, we have transparent processes, and when mistakes happen, we clearly have opportunities to learn from them (and more often...prevent them!
They know what is going on at any point, so I think it also helps set a tone for a project and can also make everyone feel accountable.” Earlier, our targets remained on the excel sheets and were not followed properly. Moreover, we can see who is doing what.” “We used to print out all of our communication and docs at 3 different offices just to make sure we always were all up to date on our projects.We have completely re-organized how we handle tasks. The todos are simple enough to easily keep track of development items, and powerful enough to manage team members.We were a company that relied on email and phone conversation too perform a lot of our tasks.)If you weren't a part of a project from the beginning or if you have been absent, you have one place to go to catch up on all the files, events, action items, and messages.There are no hidden emails on someone else's computer that you don't have access to preventing from you being in the know. Previously working on large distributed teams, emails would leave out some members because it (initially didn't pertain to them).